Effective date: June 2026 | Applies to all spinph9 accounts and platform services
This Privacy Policy explains how spinph9 ("spinph9," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors who use the spinph9 platform. It is written in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Please read it carefully alongside our Terms & Conditions.
This Privacy Policy applies to all personal data processed by spinph9 in connection with your access to and use of the spinph9 website, mobile platform, games, live dealer services, sportsbook, bingo, and all associated services (collectively, the "Platform"). It applies regardless of whether you are a registered player or a visitor who browses the Platform without registering.
By registering an account on spinph9, making a deposit, or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood how spinph9 handles your personal data as described herein. If you do not agree with any part of this Policy, you should stop using the spinph9 Platform and may request closure of your account via live chat support.
This Policy does not cover third-party websites or services that may be linked from or interact with the spinph9 Platform. spinph9 is not responsible for the privacy practices of any third party.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, spinph9 is the personal information controller in respect of the personal data you provide when using the Platform. Our Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and applicable data protection law.
To contact the spinph9 DPO or raise a data protection matter, please use the contact details in Section 15 of this Policy.
spinph9 collects the following categories of personal data, depending on how you interact with the Platform:
spinph9 collects your personal data through the following means:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact | Contract performance |
| Age and identity verification (KYC) | Identity, government ID | Legal obligation (PAGCOR / AML law) |
| Processing deposits and withdrawals | Financial, identity | Contract performance |
| Providing games and Platform services | Gaming, technical | Contract performance |
| Fraud prevention and security monitoring | Technical, financial, identity | Legitimate interest / legal obligation |
| Anti-money laundering compliance | Financial, identity, gaming | Legal obligation (AMLA) |
| Responsible gaming enforcement | Gaming, identity | Legal obligation / legitimate interest |
| Customer support and dispute resolution | Communications, account | Contract performance / legitimate interest |
| Marketing and promotional communications | Contact, gaming (preferences) | Consent (opt-in) |
| Platform analytics and improvement | Technical, activity | Legitimate interest |
Where spinph9 relies on your consent as the legal basis (e.g., marketing communications), you have the right to withdraw that consent at any time by updating your communication preferences in account settings or contacting spinph9 support.
spinph9 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the specified purpose:
spinph9 does not share your personal data with third-party advertisers, data brokers, or unaffiliated marketing companies. Your data is used only to operate and improve the spinph9 Platform and to fulfil our legal obligations.
Some spinph9 service providers and game content partners may be located outside the Philippines. Where personal data is transferred internationally, spinph9 takes reasonable steps to ensure that the recipient jurisdiction provides an adequate level of protection, or that appropriate contractual safeguards (such as data processing agreements) are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines.
By using the spinph9 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines for the purposes described in this Policy.
spinph9 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. Specific retention periods applicable to spinph9 data categories are:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised, unless a longer retention period is required by law.
spinph9 uses cookies and similar technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how the Platform is used. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent certain features of the spinph9 Platform from functioning correctly, including the login session management. Disabling functional or analytics cookies will not prevent you from using the Platform.
spinph9 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Despite these measures, no internet-based system is entirely secure. spinph9 cannot guarantee absolute security of data transmitted to or stored on the Platform. In the event of a personal data breach that is likely to adversely affect your rights and freedoms, spinph9 will notify you and the National Privacy Commission in accordance with applicable law.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by spinph9:
You have the right to know what personal data spinph9 holds about you, why it is being processed, and how it is used — as set out in this Privacy Policy.
You may request a copy of the personal data spinph9 holds about your account. Requests can be submitted via live chat support and will be fulfilled within ten (10) business days.
If any personal data spinph9 holds about you is inaccurate or incomplete, you have the right to request correction. Update basic account details via account settings; for KYC data corrections, contact support.
You may request deletion of your personal data. Note that spinph9 may be required to retain certain data to comply with legal obligations (e.g., AMLC requirements). Data subject to mandatory retention will not be deleted until the retention period expires.
You may object to processing based on legitimate interest or to direct marketing at any time. Where you object to marketing, spinph9 will cease marketing communications promptly.
You may request that spinph9 provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service where technically feasible.
If you believe spinph9 has processed your personal data in violation of the Data Privacy Act, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact spinph9 via live chat or the email address listed in Section 15. spinph9 will respond to rights requests within fifteen (15) business days of receipt.
The spinph9 Platform is strictly for individuals aged twenty-one (21) years and above. spinph9 does not knowingly collect, process, or retain personal data from anyone under the age of 21. Age is verified as part of the mandatory KYC process. If spinph9 discovers that it has inadvertently collected data from a person under 21, that data will be deleted immediately and the account suspended. If you believe a person under 21 has registered on spinph9, please notify us immediately via live chat.
spinph9 processes gaming activity data and account history specifically to support responsible gaming obligations. This includes monitoring for indicators of problem gambling behaviour, enforcing deposit limits, processing self-exclusion requests, and maintaining records of responsible gaming tool usage. This processing is carried out under both legitimate interest and legal obligation grounds.
Self-exclusion data is retained and cross-checked for the duration of the exclusion period plus an additional two (2) years, to prevent re-registration by excluded players. Where a player requests permanent self-exclusion, their data is retained indefinitely for exclusion enforcement purposes, consistent with PAGCOR requirements.
For more information on the responsible gaming tools available at spinph9, visit our Responsible Gaming page.
spinph9 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform services. Where changes are material, spinph9 will provide notice via a notification on the Platform or by email to your registered address at least seven (7) days before the changes take effect.
The effective date at the top of this page will be updated whenever the Policy is revised. Continued use of the spinph9 Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not accept the changes, you should close your account and cease using the Platform.
For any questions, requests to exercise data rights, or complaints regarding this Privacy Policy or spinph9's data practices, please contact us through the following channels:
spinph9 will acknowledge all data protection requests within two (2) business days and respond substantively within fifteen (15) business days.
If you are not satisfied with spinph9's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).
Every piece of data transmitted between your device and the spinph9 Platform is protected by 256-bit SSL. The padlock in your browser confirms active encryption on every page — login, deposit, withdrawal, and gameplay.
spinph9 does not sell, rent, or trade your personal data to any third party. Your GCash number, mobile number, and gaming history are used only to operate the Platform and meet legal obligations — nothing else.
spinph9's data practices are designed to comply with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC regulations — the primary legal framework protecting the personal information of Filipino users online.
Access, correct, or request deletion of your spinph9 data at any time. Rights requests are acknowledged within 2 business days and fulfilled within 15. Filipino players have full DPA rights against spinph9.
spinph9 stores account passwords using one-way hashing — no employee can ever see your password in plain text. Combined with OTP login verification for new devices, your spinph9 account has layered access protection.
In the unlikely event of a data breach that affects your personal information, spinph9 will notify you and the National Privacy Commission as required by RA 10173 — promptly and transparently.
Your data is safe at spinph9. SSL encryption, no third-party data sales, and full DPA 2012 compliance — so you can focus on the games. GCash deposits. Same-day payouts. 21+ only.